Softel Communications (Thailand) Co., Ltd has dreamt to be the best Contact Center Solutions Provider who able to achieve all of the requirements efficiently in a wide range of service fields. We always response to the needs of every customers with our moving-forwarded inventions which will help us to reach the best service in all types of businesses.
Softel Communications is an affiliated company of iSoftel (Thailand) Co., Ltd who provide Telecom Outsourcing service and web based software development more than a decade. With iSoftel's technologies and knowledges, Softel Communications provides full range of Contact Center solutions and teleservice outsourcing solutions that cover all kinds of business.
Softel Communications offers fully integrated contact center services covering advice, design, placement, and installation of contact center systems. The company also provides hardware and software to increase the potential of customer relationship management systems in organizations that want to invest in their own internal systems. In addition, to providing total contact center outsourcing management services using our own system, we provide customer service representative outsource management services for public and private clients in many areas such as finance, insurance, telecommunications, autos, and other various services.
- Incorporated since 1987
- More than 500 contact center agents in 2014
- 300 concurrent calls IVR for outsourcing service
- Turnkey Implementation to meet all customer's requirement
